Returns & Exchanges
At Harvey's Brewery, we strive for every delivery to arrive in perfect condition; however, if your order is damaged or incorrect, we offer a straightforward returns process for all our beverages and merchandise.
Contact Our Team
Email our customer service department within 14 days of receipt with your order number and a brief explanation of the issue.
Provide Documentation
For damaged goods or quality concerns, please attach clear photographs of the packaging and product labels to expedite your claim.
Secure Packaging
Once authorized, place the items back in their original transit packaging to ensure they are protected during the return journey to our brewery.
Refund Processing
After we receive and inspect your returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing